Primary Details
* Type: Fixed term contract from August 2026 until June 2027
* Hybrid role – happy to talk flexible working
* Location: Parramatta or Newcastle
* Time Type: Full time
* Worker Type: Employee
The Opportunity
We're looking for a Risk and Audit Manager – Claims to join our team on a 10‐month parental leave cover. This role sits within the first line of defence and plays a key part in ensuring strong risk management, compliance, and control assurance across our Claims portfolios.
About QBE
At QBE, we get to the heart of what matters for our customers with a human touch. We're an international insurer with more than 13,000 people working across 26 countries, building momentum towards our vision to become the most consistent and innovative risk partner.
Your new role
As a hands‐on first‐line risk and compliance lead, you'll work closely with Claims leadership and key stakeholders to ensure contractual and regulatory obligations are effectively managed in practice. You will be embedded within the business, giving you the opportunity to influence outcomes, strengthen controls, and drive continuous improvement across Claims.
Key responsibilities
* Act as first line owner for Claims risk and compliance management activities, including identification, assessment, monitoring, and treatment of operational and compliance risks.
* Own the end‐to‐end management of Claims issues as first line, including identification, documentation, assessment, and tracking of issues impacting contractual, regulatory or operational requirements.
* Maintain the Claims Compliance Register, ensuring obligations are clearly defined, mapped and up‐to‐date.
* Assist in the design, assessment and testing of key controls, ensuring strong evidence and audit readiness.
* Lead and coordinate internal and external audits, acting as the key point of contact.
* Deliver clear, evidence‐based reporting to support governance, audit and leadership decision‐making.
About You
We're looking for someone who is confident operating in a first‐line environment with a strong understanding of risk and compliance within an operational setting. The candidate will work autonomously, partner with the business and drive practical outcomes.
Key requirements
* Ability to work independently with limited direction and guidance, and provide appropriate coaching to other internal audit team members.
* Experience in first‐line risk and compliance within financial services or insurance.
* Strong background in controls design, testing and assurance.
* Proven experience managing audits and working with internal and external auditors.
* Ability to manage issues and remediation activities end‐to‐end.
* Strong stakeholder engagement skills, with the ability to influence and challenge.
* Solid analytical and problem‐solving capability and clear, concise communication skills.
Benefits
* Hybrid working – a mix of working from home and in the office.
* Free holistic wellbeing coaching, nutritional and confidential counselling.
* Financial and legal advice.
* 18 weeks' gender‐equal flexible leave for all new parents, including paid super.
Skills
Commercial Acumen, Commercial Insurance, Communication, Compliance Programs, Critical Thinking, Customer Value Management, Decision Making, Evidence Collection, Financial Products, Intentional collaboration, Managing performance, Persuasion, Research Analysis, Risk Management, Stakeholder Management.
Application Close Date
09/06/2026 11:59 PM
Equal Employment Opportunity
QBE is an equal opportunity employer and complies with equal employment opportunity legislation.
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