Full-time, permanent position (approx. 38 hours per week, Monday to Friday, with occasional Saturday mornings)
Competitive salary in line with experience and the rural merchandise market
Supportive, small-team environment with genuine long-term career and growth potential
About the Company
Our client is a locally owned and operated rural merchandise and agricultural supplies business, and a proud member of the National Rural Independents group. From our Koorda base and new Merredin branch, we supply local farmers with livestock feed, rural merchandise, fencing, agricultural chemicals, animal health products and general farm supplies.
About the role
We're now seeking a Sales & Customer Service Representative to join our growing team in Merredin, WA. This is a full-time, in-store sales and customer service role with a strong focus on looking after local farmers and rural customers.
Main Responsibilities
Serving walk-in and phone customers in a rural merchandise / farm supplies environment
Providing basic product advice on livestock feeds, animal health, ag chemicals, fencing and general farm hardware
Preparing quotes, invoices and sales orders using POS / inventory systems
Building strong, long-term relationships with farmers and local businesses
Supporting stock control – receipting stock, merchandising, stocktakes and general store presentation
Assisting with orders, deliveries and loading (forklift use where licensed)
Working closely with the Branch Manager and team to achieve sales and service goals
Education / Experience / Skills
Experience in sales and/or customer service – ideally in rural merchandise, hardware, agribusiness, trade, retail or similar
Genuine interest in agriculture, livestock, cropping or rural life
Good communication skills and a friendly, down-to-earth approach
Confidence using basic computer/POS systems and handling cash/EFT
Good organisation skills and attention to detail with orders and stock
Willingness and physical capability to help with manual handling and loading
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