Job Overview
The Operations Team Member plays a pivotal role in driving store operations and contributing to a sales-focused culture.
Key Responsibilities:
* Cash handling and banking integrity
* Tendering transactions
* Systems access and data integrity
* Store web sales and extended warranty claims
* Telephone management and enquiries
* Marketing and promotional activity
* Foster financial performance through effective inventory management and expense control
* Ensure seamless sales channel fulfillment in accordance with procedures
* Promote collaboration as part of a team in delivering a consistent positive store experience and resolve customer complaints efficiently
* Enhance The Good Guys brand and store atmosphere through quality merchandising, in-store marketing, and presentation
* Maintain high sales skills and product knowledge through online platforms and continuous development opportunities
About the Role
This is an exciting opportunity to be part of a dynamic team and contribute to achieving business objectives. If you have a passion for delivering exceptional customer experiences and are committed to excellence, we want to hear from you!
We Offer:
* A fast-paced and supportive work environment
* Ongoing training and development opportunities
* A competitive compensation package
* A collaborative and inclusive team culture
What You'll Need
* Excellent communication and interpersonal skills
* Ability to multitask and prioritize tasks effectively
* Strong problem-solving and analytical skills
* Demonstrated ability to work collaboratively as part of a team