Administration Manager
As the Administration Manager, you will play a key role in supporting one Partner, by overseeing and executing the administrative workflows that underpin their client portfolios. Your primary responsibility is to ensure the efficient, professional, and consistent delivery of administrative support.
With a growing client base, this role also offers the opportunity to lead and manage a small administrative team, driving high-quality service delivery across all core functions.
Your responsibilities will include: Practice & Client Management
* Support one Partner within the Tax team with day-to-day administrative and client management activities.
* Oversee client onboarding and engagement processes.
* Maintain accurate client records and support client communications.
* Assist in ensuring the smooth day-to-day operations of the Moorabbin office.
* Handle all incoming and outgoing mail—both physical and digital (via ATOmate and TAP).
* Manage billing processes, monitor accounts receivable, and follow up on outstanding payments.
* Prepare and coordinate the electronic signing of document packs for clients.
* Provide additional administrative support as required by the Partner and wider team.
* Assist with basic bookkeeping tasks where required (and based on candidate capability and interest).
* Tax Agent Portal (TAP) Management
o Manage activities within the Tax Agent Portal, including:
o Adding and removing clients
o Lodgement reports and extension requests
o Payment plans and related tasks
ASIC Administration
* Support ASIC-related compliance tasks as required by the Partner.
About You
* Experience in administration, bookkeeping, or a similar role within an accounting or professional services environment is ideal.
* Bookkeepers looking to broaden their role into administration are strongly encouraged to apply.
* Alternatively, this role is well-suited to someone seeking school-friendly hours and able to support the team with general administration tasks.
* Strong organisational skills with great attention to detail.
* Excellent communication and stakeholder management skills.
* Ability to manage competing priorities and meet deadlines.
* Experience with accounting and office systems (e.g. FYI, XPM, Xero, Microsoft Office, ATOMate, NowInfinity, FuseSign) is advantageous.
* A proactive mindset and willingness to support both administrative and bookkeeping functions.
Tempted yet?
Why join The Gild Group
* Growing company with career security and opportunities
* Amazing culture with regular events, group incentives and benefits
* Novated Leasing Employee Benefits Program
* Referral incentives program
* Internal education program
* Pet friendly offices
Where and how you can work
This role is based in our Townsville office.
We make hiring decisions based on your skills, experience, and passion. If you're interested in this exciting role, please apply.
#J-18808-Ljbffr