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Customer service consultant (elizabeth)

PTC Phone Techmm
Customer Services agent
Posted: 8 June
Offer description

About the role

Join PTC Elizabeth City and Tea Tree as a Full Time Customer Service, Sales & Device Technician! Dive into an exciting retail environment where you'll:

* Create visually stunning product displays
* Engage customers with personalised recommendations and outstanding customer service
* Showcase your sales skills to exceed targets
* Embrace a culture of continuous learning and growth

No repair experience? No problem! We provide comprehensive training.

This role would suit someone...

* With flexibility to work at least one day on the weekend & availability on public holidays when necessary
* With ability to work during school hours throughout the week

To be successful for this role, you will be

* Enthusiastic about the dynamic world of mobile technology!
* Committed to delivering outstanding customer satisfaction
* Motivated in achieving targets and KPIs consistently
* Driven and dedicated to reaching both personal and team goals, with rewarding monthly bonuses
* Familiar with effective sales strategies
* A quick learner with creative problem‐solving skills, ready to adapt on the fly!

Company Values

* Challenge: Challenge, excel, succeed.
* Sincerity: Say what you mean, do what you say.
* Simplicity: Simplicity fuels success. Clear communication drives results.
* Teamwork: One goal, one team, one dream.
* Trust: Unleashing potential, igniting success.

What's in it for you?

* Work‐Life Balance: Prioritise your well‐being in a supportive environment. We ensure we meet business priorities while listening to our staff's needs.
* Salary and Compensation: Be rewarded for your skills with a competitive salary and performance bonuses!
* Recognition for Commitment: Your hard work is appreciated. We celebrate your contributions.
* Culture and Growth: Immerse yourself in a thriving environment. Our leaders encourage innovation and personal growth.
* Enjoy staff discounts, ongoing training, and more!

Physical Requirements

This retail role includes some physical work on the floor — like lifting stock or moving displays (up to 25kg). You might be asked to complete a quick fitness check during the hiring process. Random drug and alcohol testing may also apply during your time with us as part of our commitment to a safe and healthy workplace. Police checks form part of the onboarding process at PTC. If it's needed for your role, we'll make sure the process is straightforward and well-supported.

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