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Client services administrator

Albury
Findex Group Limited
Posted: 6 June
Offer description

Are you an organised, enthusiastic, and high-energy professional with strong communication and time management skills? We're seeking a motivated individual to join our team on a 12-month maternity leave contract. This is a fantastic opportunity to become a valued member of a collaborative and supportive team, where your initiative is recognised, and your professional development is actively encouraged.

Your role, your contribution!

In this dynamic role, you will provide essential administrative support to our Internal & External Audit team and Partners, ensuring the smooth day-to-day operation of the audit function. Key responsibilities include:

* Providing high-quality administrative support to the Audit team and Partners
* Maintaining and updating client records and audit engagement management systems
* Document preparation including tenders for potential clients and correspondence for existing clients
* Coordinating domestic travel and accommodation arrangements
* Supporting the onboarding of new audit clients, including independence checks and engagement setup
* Delivering a professional and welcoming first impression to clients via phone, email, and in person at our Albury office
* Contributing to continuous improvement initiatives and fostering a positive team culture

The benefits of joining us!

We are committed to supporting our people and creating an environment where you can thrive. Benefits include:

* Flexible working arrangements, including a 9-day fortnight
* The option to purchase additional annual leave
* Access to a confidential Employee Assistance Programme
* Industry-leading learning and development opportunities to support your growth

What you will bring to the role:

To be successful in this role, you will bring:

* Previous experience in an administration, office support, or similar role (preferred)
* An interest in the financial services industry (desirable)
* Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
* Excellent attention to detail and a high standard of professional presentation
* Strong verbal and written communication skills
* A proactive, enthusiastic, and solutions-focused mindset

For Diversity & Inclusion

Findex is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees and encourage applications from candidates with a variety of strengths, backgrounds, and experiences.

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