ELIGIBILITY SPECIALIST – PERSONAL INJURY – MELBOURNE, VIC
About The Role
* Making initial liability decisions within the quality decision making framework
* Assessing the need for referrals and investigative tools to expedite information gathering
* Demonstrating strong customer service and time management skills
* Ensuring a positive experience for our stakeholders and providing effective strategies for liability outcomes
* Accurate assessment, determination, and calculation of entitlements on accepted claims
About You
* Experience in Personal Injury and Worker's Compensation
* Basic understanding of the WIRC Act 2013 and associated WorkSafe policies and guidelines pertaining to initial entitlement determinations
* Strong customer service attributes incorporating excellent written and verbal communication skills
* Ability to meet deadlines
* Knowledge of WorkSafe operating models and IT systems
* A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape
Benefits And Perks
* Inclusive Culture: Join a supportive, open‐minded team focused on customer outcomes, bringing your authentic self to work every day!
* Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.
* Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
* Financial and Well‐being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program – own a piece of your employer!
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.
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