Store Manager — Worklocker Maroochydore
Location: Maroochydore, Sunshine Coast QLD Employment type: Full-time Reports to: Head of Retail
About Worklocker Sunshine Coast
Worklocker is the Sunshine Coast's leading destination for workwear, safety gear, and work boots, with stores in Maroochydore, Kawana, and Morayfield, plus a dedicated garment decoration facility. We stock the industry's best brands — FXD, Steel Blue, CAT, Blundstone, Steel Blue, Mongrel, and more — and we look after tradies, industrial workers, and businesses across the region every day.
Maroochydore is our busiest store — high foot traffic, a loyal trade customer base, and the highest turnover in the group. It's a fast-paced retail environment where no two days look the same, and it's the store that sets the standard for the rest of the business.
The Role
We're looking for a hands-on, commercially minded Store Manager to lead our Maroochydore team. You'll own the day-to-day running of the store, drive sales performance, develop your team, and deliver the kind of service that keeps customers coming back. This isn't a back-office role — you'll be on the floor, leading from the front, and setting the standard for what a great workwear retail experience looks like.
Key Responsibilities
Team Leadership
* Manage, mentor, train and coach, a diverse team of staff
* Recruit and roster full-time and casual employees
* Build a culture that's positive, professional, and customer-focused
* Report regularly on team performance, sales and stock
* Work closely with the Head of Retail and other store managers on group-wide initiatives
Sales & Performance
* Achieve and exceed monthly sales budgets and KPIs
* Identify and develop B2B and trade account opportunities in the local area
* Monitor team and store performance daily and take the required action where required.
Customer Experience
* Deliver a consistently high standard of service on the shop floor
* Build long-term relationships with trade and business customers
* Champion product knowledge across the team
* Resolve customer issues quickly and fairly
Stock & Operations
* Manage stock levels, replenishment, and stocktakes
* Ensure visual merchandising and store presentation are always on point
* Oversee cash handling, banking, and end-of-day procedures
What We're Looking For
* 3+ years' experience managing a retail store, ideally in workwear, safety, footwear, hardware, or a related trade-facing category
* A genuine passion for the workwear and safety industry (or a strong willingness to learn it quickly).
* Passion for people with a customer-first mindset
* Strong leadership skills — build, motivate, and hold a team accountable
* Proven track record of hitting sales targets and growing a store's performance
* Confident with retail POS systems, stock management, and basic reporting (experience with Retail Express is a bonus)
* Reliable, organised, and able to juggle priorities in a busy retail environment
* Available to work a Saturday rotation
What's on Offer
* Competitive salary plus performance-based incentives
* Generous staff discounts on workwear, safety gear, and boots
* Ongoing brand and product training from industry-leading suppliers
* A genuine opportunity to grow with a successful, locally owned business
* Supportive owners who back their managers to run their stores
How to Apply
Apply NOW. Applications close 19th June 2026.
Worklocker Sunshine Coast is an equal opportunity employer.
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