Key Responsibilities
* Responsible for overseeing the Caretaking department including contractor appointments and inductions procedures while ensuring compliance with all workplace health and safety standards.
* Responsible for overseeing and fulfilling the Caretaker Agreement for all Body Corporates, ensuring the building is maintained at a high standard.
* Establish and maintain a contractor register to also include registers of hazardous items, maintenance repair logs, asset registers, improvements registers, complaints and correspondence.
* Manage a maintenance team that works in conjunction with Housekeeping and the Body Corporates.
* Build strong relationships with owners and handle all owners' complaints.
* Ensure the operating forecast and feasibility is correct and monitor and report accordingly.
* Ensure all departmental costs are equal to or under the budget for any given period.
* Set the standard and then manage, train and delegate all team members.
* Attention must be paid at all times to the condition of the building, gardens, grounds and common residential areas; any concerns must be noted and addressed as soon as practically possible.
* Where Hotel Operator areas are concerned, always ensure effective communication.
* Attend all Body Corporate actions and table a manager's report as required.
* Ensure a comprehensive public record keeping.
* Complete property walks and inspections, complete adequate reports and follow up on all actionable items.
* Records to include dates, times and outcomes.
* Assist after‐hours emergencies as required.
* Code and approve invoices as per requirements.
* Ensure compliance with the Caretaking Deed and Operational Authority documents.
* Be responsible for the maintenance of plants, machinery, buildings and services of Jewel.
* Be responsible for managing, liaising and supervising all contractors.
* Responsible for purchasing goods and materials of the best quality and at the lowest price for both the Body Corporate and Company.
* Responsible for negotiating with suppliers and monitoring their performance.
* Ensure safety of all team members through safe workplace practices and ensure Company policy on Occupational Health & Safety is followed at all times, with Fire & Evacuation procedures enforced.
* Represent the company in a professional manner at all times.
* Alert the Company of any risks immediately.
* Maximize all revenue‐generating options while maintaining the integrity of a 5 Star Resort.
* Ensure all decisions are made in the best interest of the Owner.
* Be able to complete minor repairs and maintenance.
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