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Roadside support technician

Warwick
beBeeAssistance
Support Technician
Posted: 26 November
Offer description

Job Opportunity: Roadside Assistance Specialist

We are seeking a skilled and reliable individual to join our team as a Roadside Assistance Specialist.

Key Responsibilities:

* Respond promptly to customer calls for roadside assistance, providing timely support in times of need.
* Diagnose and resolve mechanical issues with vehicles, utilizing strong problem-solving skills and technical knowledge.
* Replace flat batteries and sell 24-hour roadside battery sales, ensuring customers have access to emergency services.
* Perform tyre changes for flat tyres, demonstrating expertise in vehicle maintenance and repair.
* Provide key-rescue services and respond to lockout situations, showcasing exceptional customer service skills.
* Deliver 24/7 roadside support to customers in need, prioritizing their safety and satisfaction.

Requirements:

* Strong mechanical aptitude, enabling the ability to diagnose complex mechanical issues.
* Valid C-class manual driver's licence, ensuring safe transportation of customers and vehicles.
* Excellent customer-service orientation and communication abilities, fostering strong relationships with clients.
* Proactive problem-solving skills and the ability to work independently, taking initiative in challenging situations.
* Willingness to work a varied roster, including days, on-call nights, and weekends, adapting to changing needs.

About Us:

Our organization provides high-quality roadside assistance services, prioritizing customer satisfaction and reliability. We pride ourselves on extensive industry expertise and a strong focus on delivering exceptional results.

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