Function
To anticipate and meet the needs and desires of the hotel’s guests, to maintain the established standard of service, and to adhere to the policies and procedures of the hotel.
Responsibilities
Anticipate and attend to the guest’s needs and desires immediately.
Maintain your self appearance in accordance with the hotel’s grooming standards.
Maintain a harmonious relationship with other members of the service team.
Acquire a full knowledge of the hotel’s food and beverage service policies and procedures.
Maintain superior levels of food and beverage service to hotel guests.
Comply with the hotel’s standards when producing and dispensing food and beverage products.
Maintain an acceptable degree of knowledge with regard to food and beverage product.
Participate in all rostered theoretical and on the job training sessions.
Comply with all of the hotel’s operational policies and procedures.
Ensure that all areas are stocked in accordance with established par levels.
Maintain a clean and protected working setting.
Have a full knowledge of and practice of all of the hotel’s established occupational health and safety guidelines (OH&S;).
Adhere to all established cashiering policies and procedures.
Ensure the protection and maintenance of all operating equipment.
Complete all assigned opening and closing duties.
Give assistance to other departments or outlets when required.
Attend all scheduled meetings.
Perform any other duties as directed by supervisor / manager.
Perks
Incredible team member discounts from your first day on-the-job.
50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
Awesome winter and summer savings and discounts at Thredbo.
Rapidcareer growth opportunities through our EVT network.
Local community involvement, volunteering and charitable giving.
Australia and NZ’s largest and most diverse experiences company
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Required Skill Profession
Hospitality & Leisure