At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
Do your life's best work!
Reporting into the Executive Manager of Oncology, this position is responsible for driving the business performance of all QLD Practices as well as contributing to the development and delivery of the wider Oncology strategy. The General Manager will work in partnership with Doctors, other Oncology Leaders and the Corporate Business Partners to improve quality, patient access, optimal patient experience and drive a culture of continuous improvement. The General Manager will be responsible for the development and leadership of an effective and engaged workforce who operate in line with GenesisCare vision and values.
What you'll do:
Leadership
- Role model the company vision and values through decision making and live the purpose of the company through all actions
- Act as a partner and a trusted advisor to the practice CMC, leveraging this influence to drive key clinical and business outcomes
- Responsible for developing enduring and trusting external relationships to help build trusted partners and brand - Government, Hospital Executives, Key referrers and KOL's, Consumer Advocacy groups and Local/Area Health District Executives, Vendors, etc.
- Leveraging the CMC, inspire, motivate and lead a high performing multidisciplinary team to achieve patient outcomes and the implementation of network business initiatives
- Participate in and encourage creative conflict, idea generation and respectfully challenging the status quo
- Proactively manage key talent through the identification of key positions, identification and development of key talent and the design and implementation of local and Oncology wide succession plans
- Ensure employees are recruited, led and managed in line with the GenesisCare vision and values
- Design, implement and support regular communication channels and activities for employees that drive employee engagement
- Lead the effective and engaging management of the employee lifecycle in line with the GenesisCare approach
- Advocate for, embrace and lead change at the Practice, Oncology and GenesisCare levels
- Create commercial value through leveraging network best practice and relationships, including with Oncology GM's, SME's and Shared Services Business Partners
Business Performance
- Leadership of the Oncology and Practice's business planning processes and budget in both the short and long term management of revenue, expenditure and capex including debtor management in accordance with Limits of Authority
- Management of commercial contracts and assets; authorisation of operating and capital expenditure in accordance with Limits of Authority Policy and delegations schedule
- Support and empower the Operations Manager to deliver continuous improvement opportunities across our operating model. Use the available tools and analysis to actively manage performance outcomes and hold the team accountable for achieving outcomes
- Provide regular analysis and insight on business performance to the CMC. Proactively implement actions to drive business performance opportunities, mitigate risks or correct adverse trends
- Develop and deliver business cases as appropriate to the CMC or Oncology Leadership Team to support business decision making. Take full ownership of business case outcomes and implementation as required
- Development, implementation and monitoring of referrer engagement strategies to achieve responsiveness to patients and referrer needs, improve access to services and increase market share
- Continuous analysis of the local and national Oncology markets in order to inform service positioning and development, access opportunities and pricing policy
- Contribute to good governance through active participation in relevant governance bodies including the CMC, GenesisCare Network Managers meetings and other working groups established
Innovation & Growth
- Develop and drive strategies to promote and continuously improve Oncology patient experience (NPS)
- In partnership with the Oncologists and Oncology Leadership team, lead the identification and development of Oncology growth strategies, including existing site optimisation, Doctor recruitment, PPP's, business acquisition and new model development
- Actively demonstrate of support projects within the Oncology Service of the Future Program to proactively develop a culture that challenges our way of thinking and operating
- Partner with the CMC, Oncology General Managers and Business Partners to develop and implement standardised 'GenesisCare' processes
- Support and lead the change management aspects associated with the implementation and on-going development of our clinician and business information systems and platforms
Who you are:
- Robust leadership skills and ability to effectively influence and negotiate with
📌 General Manager, Oncology Qld
🏢 Genesiscare
📍 Brisbane