* Leadership role within a leading global risk management company
* Ideal opportunity for an enthusiastic broker looking to take the step up into servicing a substantial and varied client portfolio of large, complex accounts
* Competitive remuneration and benefits package
* Highly successful and collaborative team with proven record of success
Client Manager, Global & Corporate
A core Client Segment within Aon Risk Solutions, Corporate & Global specializes in the provision of exceptional Insurance and Risk Management Services to a broad portfolio of National and top ASX listed businesses, including major multinational organisations.
We are seeking an experienced and skilled Client Manager to provide exceptional broking service to a large, varied portfolio of clients. The Client Manager works hand in glove with Client Directors in setting renewal strategies, managing complex insurance programs and providing ongoing client service and is considered a key driver to our long-term growth ambitions in this segment.
This is a hybrid role with the flexibility to work both virtually and from our Aon Perth office.
What the day will look like
* Providing a trusted, direct contact point for a portfolio of key corporate clients, developing and maintaining strong long-term relationships and providing an overall high level of service to enable effective client relationship management
* Responding to daily client enquiries pertaining to the management of their risk and insurance programs, including queries on large, complex claims and provision of technical policy advice
* Collaborating with Client Directors and broking colleagues in setting and executing on strategies for client renewals
* Gathering client information to enable renewal negotiations, calculating premiums, binding covers, and preparing invoices and follow-up documentation with clients
* Liaising and building relationships with insurers and underwriters to achieve optimal renewal outcomes for clients
* Identifying new business development and growth opportunities within the designated portfolio and designing appropriate servicing solutions to deliver on those opportunities
* Achieving budgeted revenue for retention, and delivering growth on existing and new business
* Working with our Client Service Support, Broking, Claims and the wider Aon Global network to deliver optimised outcomes for clients
* Providing guidance and mentorship to junior colleagues
Skills and experience that will lead to success
* Strong client management, negotiation and relationship building skills with exceptional communication abilities
* Strong technical understanding of a broad range of insurance products and risk solutions
* Experience in handling large claims
* Excellent capabilities in identifying and executing on cross-sell opportunities
* Experience dealing with local and global insurance market centres including Lloyd's
* A high level of understanding of client profitability
* A keen entrepreneurial spirit and flare for business development
* Exceptional and pro‐active client relationship management capabilities, which includes attracting, retaining and growing clients
* Demonstrated competency in Microsoft Word, Excel and Power Point products
* A high degree of resilience and an outcome focused approach
* Tier 1 qualified (essential)
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