Global Business Solutions Expert
Are you a seasoned professional with a passion for delivering high-quality solutions to clients? We're looking for an experienced Global Business Solutions Expert to join our team. In this role, you will be responsible for implementing and supporting our GlobalView solution, ensuring that our clients experience world-class service resulting in the highest quality solutions being delivered on time and on budget.
Key Responsibilities:
* Implement client solutions using our Implementation Methodology and GlobalView product (based on SAP).
* Perform blueprinting workshops to gather information on client requirements.
* Design and document client solutions, including business requirements and program specifications according to our documentation guidelines.
* Liaise with clients throughout the data cleansing, mapping, and conversion phase, providing any necessary assistance, including performing data loads and reconciliation.
* Support clients through the User Acceptance, Parallel Testing, and Go-Live phases.
* Ensure all deliverables are created on time and accurately as per project schedule.
* Possess the highest level of HR and payroll knowledge and the necessary competencies to deliver maximum value to our clients.
* Maintain up-to-date knowledge of SAP products, related news, and developments.
* Design, document, quote, implement, test, and train any post-live change requests (scope changes).
* Maintain up-to-date knowledge of countries covered by our Asia Pacific solution, including any legal changes forthcoming.
Requirements:
* Appropriate tertiary-level education or equivalent industry experience.
* 3-5 years' experience in IT/ERP and/or Payroll/HR Industry.
* Configuration skills for SAP HR/Payroll or training and documentation skills for Payroll/HR.
* Certified SAP HR/Payroll Consultant.
* At least 2 full life cycle implementations.
* Professional manner and presentation, ability to professionally set, manage, and satisfy customer expectations through personal involvement or delegation.
* Ability to understand and work with different cultures professionally.
* Methodologies - demonstrate knowledge and application of key methodologies employed by the Implementation team and Project implementation methodology.
* Excellent written and verbal communication skills.
* Client-focused, demonstrate concern for meeting and exceeding immediate and future needs of clients.
* Ability to prioritize tasks and time management skills, ability to work across various projects, ability to lead a team of consultants to effectively implement a solution.
* Teamwork, work collaboratively with others to achieve group goals, working together to accomplish business results.
* Business Analysis skills.
* Strong knowledge of SAP in HR/Payroll configuration and design, including schemas, enterprise, and personnel structures, wage types, work schedules, etc.
* Knowledge of SAP Workplace/Portal solutions.
* Knowledge of SAP basis and system architecture, for example, authorizations, transports, databases, etc.
* Knowledge of accounting standards specifically design and implementation of posting to accounting from payroll.
* Consulting skills, understand business requirements and mapping to ensure consistency to our template, while minimizing risk to both client and ourselves.
* Analytical thinking/problem-solving skills – work systematically and logically to resolve problems, address opportunities or manage the situation at hand, identify causes, relationships, and implications.
* Ability to use tools such as Microsoft Excel, Word, PowerPoint, Project, and Visio to effectively update and maintain documentation/training/demonstrations.
About Us:
We are a global provider of cloud-based human capital management solutions that unite HR, payroll, talent, time, tax, and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise.
Diversity, Equity, Inclusion & Equal Employment Opportunity:
We are committed to an inclusive, diverse, and equitable workplace and provide equal employment opportunities regardless of any protected characteristic.
Ethics:
We conduct business with the highest ethical standards and full compliance with all applicable laws.