Job Opportunity
The Host/Guest Service Agent role is a fantastic chance to provide exceptional customer service in a fast-paced environment.
Key Responsibilities
* Guest arrivals and departures are handled with precision and efficiency.
* Personalized experiences for guests are created through tailored recommendations and upselling opportunities.
* Hotel services and outlets are actively promoted to maximize revenue.
Requirements
* Previous experience working in a front desk role, preferably in a luxury setting.
* A diploma or degree in hospitality/tourism is highly desirable.
* Experience using the Opera program is required.
* Prioritizing guest satisfaction and delivering exceptional experiences is essential.
Benefits
Working as a Host/Guest Service Agent comes with various benefits, including:
* Opportunities for career growth and professional development.
* A dynamic and supportive work environment.
* The chance to work with a talented team of professionals.
What We Offer
We offer a competitive salary and a range of employee benefits, including:
* A comprehensive training program.
* Ongoing support and feedback.
* The opportunity to make a real difference in our guests' lives.