Area Manager – After Sales. This role supports the Beresfield and broader NSW region by delivering high-quality aftersales support for equipment, ensuring strong performance across spare parts and service operations while contributing to sustainable aftermarket growth and a positive customer experience.
Key Responsibilities
* Collaborate with the Regional and Sales Managers to shape and execute strategic marketing and growth plans for the Aftersales business.
* Lead initiatives to improve customer operations by analysing Total Ownership Costs (TOC), proposing commercially sound trials, and delivering measurable savings.
* Provide expert troubleshooting support and conduct brand stack and aftermarket inspections to enhance system performance and long-term competitiveness.
* Build strong customer relationships through technical training, joint sales calls, and tailored site-specific strategies that drive aftermarket retention.
* Maintain deep knowledge of customer processes, industry trends, and competitor activity to support accurate forecasting, budgeting, and CRM record-keeping.
* Deliver first-class customer service through regular reporting, call documentation, and active participation in the Weir Customer Survey Program.
Safety Commitment
Demonstrate 100% commitment to our zero-harm behaviours in support of a world-class safety culture.
Qualifications
* 3-5 years of relevant industry experience in a similar role.
* Sales experience within industrial markets.
* Engineering qualification or trade technical knowledge is desirable.
* Prior experience with Weir Products is highly advantageous.
* Willingness to travel to customer sites when required.
Equal Opportunity Employer
We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.
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