Parcel Delivery Specialist Job Description
This is a key role within our delivery team responsible for the timely and efficient delivery of parcels to customers. The ideal candidate will be a strong communicator, able to effectively liaise with internal stakeholders and external partners to ensure seamless delivery practices.
The successful candidate will be required to lift up to 25kgs and remain on their feet for extended periods (up to 4 hours). They will also be responsible for managing the loadout process for drivers, ensuring that manifests are provided and safe and proper processes are followed.
This role requires the ability to thrive in a fast-paced environment, working as part of a close-knit team to meet operational targets. Previous experience working in a delivery depot or warehouse setting is highly desirable.
Key Responsibilities:
* Ensure smooth operations and timely delivery of all parcels.
* Communicate effectively with delivery partners and internal stakeholders to maintain safe and compliant delivery practices.
* Manage the loadout process for drivers, including providing manifests and ensuring safe and proper processes are followed.
* Provide support and advice to drivers as it relates to their routes and successful delivery.
* Maintain the safety and security of premises and all people on-site.
Requirements And Qualifications:
* Able to work in a fast-paced team-oriented environment.
* Previous experience working in a Delivery depot or warehouse setting is preferred.
* Strong communication skills, with the ability to effectively liaise with internal stakeholders and external partners.