Job Information
Employment Type: Permanent
Closing Date: 27 June 2026 11:59pm
Job Title: Part Time Customer Service & Sales Consultant – BROWN PLAINS
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
What You'll Be Doing
* Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is memorable.
* Be the Go‐To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
* Achieve and Excel: Use consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
* Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Benefits
* Generous Discounts: 30% off Telstra services and exclusive offers with over 240 partner brands.
* Leave Options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and up to 4 weeks of additional paid leave purchase.
* Training & Career Growth: Access over 17,000 LinkedIn Learning programs and participate in the Future Ready program.
* Flexibility: Flexible working hours and a supportive approach to parental leave.
* Recognition & Rewards: Monthly performance rewards and a range of recognition programs.
* Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued.
Is It You We're Looking For?
* Great Communication Skills: You're a natural at connecting with people and making their day better.
* Solution‐Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
* Sales Drive: You're motivated to achieve and exceed sales targets and KPIs.
* Passion for Learning: You're eager to grow and develop your skills in a dynamic environment.
* Resilience and Positivity: You have a can‐do attitude, even when things get busy.
* Customer‐Facing Experience: Previous experience is a plus but not required – bring your enthusiasm and we'll teach you the rest.
EEO Statement
We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
Accessibility Support
We are committed to making it easy for everyone to apply. If you require accessibility support or adjustments during the recruitment process, please send an email to .
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