Join to apply for the Account Manager @ Media Intelligence Company role at Hatch.
At Streem, we help Australia’s most influential organisations stay ahead of the curve with real-time media intelligence. From breaking news to trending tweets, we deliver instant access to media across Print, Online, TV, Radio, Podcasts, and Social Media, so our clients never miss a moment that matters.
We’re a tech‑powered company built by passionate people, and that’s what sets us apart. If you’re a people‑person who thrives in a collaborative, fast‑paced setting where innovation is encouraged and impact is real, you’ll feel right at home here.
We’re driven by five core values that create a collaborative environment where innovative ideas flourish: we welcome responsibility, push the bar higher, remain easy to deal with, stay tuned in, and bring the energy.
What You’ll Do
- Oversee and contribute to major Federal Government client deployments.
- Manage the day‑to‑day needs of existing Government clients.
- Act as an escalation point for Account Managers and Customer Support.
- Lead key project tasks related to major government calendar events.
- Deliver in‑depth training and onboarding for Government stakeholders.
- Collect and communicate product feedback to enhance the platform.
- Proactively flag key media stories, trends, or issues relevant to clients.
- Ensure all client‑related tasks are completed in accordance with internal and external service standards.
- Maintain consistent communication with internal and external stakeholders.
- Help ensure platform accuracy and content quality.
About You
- Organised, detail‑oriented, and comfortable juggling multiple priorities.
- Ability to work in a rapid‑paced environment.
- Strong written and verbal communication skills.
- Energetic, media‑savvy, and positive go‑getter with a can‑do attitude.
- Degree in Media, Communications, PR, Journalism, or similar.
- Media/news/content experience is highly advantageous.
- Personal interest in the Australian Media Landscape and public affairs.
- Familiarity with media monitoring, analytics, or social listening tools.
- Experience with Excel, Project Management Tools/CRM tools/Boolean Search.
Why You Should Work With Us
- Daily gourmet lunches and snacks by our private chef.
- Pup‑friendly office space.
- Flexible and hybrid working.
- 8 Minute walk from Central Station.
- Fun seasonal team events.
- $2,000 Talent Referral Scheme.
- Corporate gym and shopping discounts.
- Novated vehicle leasing.
Ready to Help Make Media Meaningful?
Apply now and take the next step in your career with one of Australia’s fastest‑growing media intelligence platforms.
Key Responsibilities
- Overseeing and contributing to major Federal Government client deployments.
- Managing the day‑to‑day needs of existing Government clients.
- Delivering in‑depth training and onboarding for Government stakeholders.
Key Strengths
- Organised and detail‑oriented.
- Strong written and verbal communication skills.
- Degree in Media, Communications, PR, Journalism, or similar.
- Familiarity with media monitoring tools.
A Final Note: This is a role with Streem not with Hatch.
Seniority level
- Mid‑Senior level
Employment type
- Full‑time
Job function
- Sales and Marketing
Industries
- Technology, Information and Media and Software Development
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