At the core of our organization, we're dedicated to delivering accurate and timely billing for residents. As a Senior Billing Officer, you will work closely with internal stakeholders to manage complex billing queries, complaint resolution, financial reconciliations, and process improvements.
* Key responsibilities include ensuring that billing processes comply with aged care legislation and reporting obligations.
* Handle complex resident billing inquiries and provide satisfactory resolutions.
* Collaborate with the team to execute monthly and fortnightly billing runs and audits.
A strong customer service and stakeholder management focus is required. Experience in Aged Care AR/Billings and using Epicor software would be highly beneficial.
This role offers an opportunity to contribute to process enhancements and system improvements within a supportive and collaborative environment.