Who We AreFor over three decades, Smokemart & GiftBox has been the go-to destination for all things tobacco and gifting. We pride ourselves on providing customers with quality products and specialised service, while fostering a supportive and positive culture for our team. We support equality and diversity across all our departments and our more than 250 stores nationwide.Today, SMGB is part of the Viva Energy group – an ASX-listed company with the ambition to become Australia’s largest convenience retailer. Combining Viva Energy Australia’s extensive network of over 1,000 locations with SMGB’s wholesale tobacco distribution, we are able to offer a wide range of products and services on a large scale.There has never been a more exciting time to join our team as we aim to redefine the retail landscape in Australia.More about you – Sales AssistantThe ideal candidate will prioritize customer service with a passion for creating a fun, authentic shopping experience. You will be part of a progressive business that values and supports career growth. We're looking for a team member who thrives in a busy, sales-driven environment and enjoys engaging with customers, including sharing a laugh or dance-off when appropriate.Your role:Providing high levels of customer service and building rapportHandling cash and EFTPOS transactions confidentlyMaintaining solid product knowledge across all business pillarsUpholding store standards, assisting with merchandising and presentationWorking towards budgets, targets, and KPIsAssisting with stock control and quality managementFollowing national legislation, WHS, and security guidelinesYou will also have:A passion for meeting and exceeding sales targetsProven ability to work in a fast-paced retail environmentA friendly, energetic personalityA desire to deliver high-quality customer serviceA valid Police Check (required if successful in the interview)If you are passionate about customer service and want to build a career with an iconic brand, Apply Now!Experience life your way!
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