Capability Assurance and Compliance Manager
Location: VIC - Melbourne - 655 Collins St (also available in Darwin or Adelaide)
Type: Full time, permanent
About the Role
Own end‐to‐end delivery of the 3rd‐party audit program and ensure audits are completed on time.
* Keep the schedule aligned with contract requirements and Defence priorities.
* Ensure all service lines, sites, documentation, systems, and personnel are audit‐ready.
* Serve as the main point of contact for external auditors.
* Track non‐conformances, CARs, and corrective actions through to closure.
* Confirm audit outcomes demonstrate compliance with contractual and procedural requirements.
* Deliver regular program updates, including monthly auditor and customer meetings.
* Share annual schedules, notifications, and reporting expectations with stakeholders.
* Arrange SME participation for desktop and onsite audits.
* Provide objective evidence to third‐party auditors.
* Consolidate feedback, manage responses, and oversee systemic issue resolution.
* Ensure adequate resourcing to support successful audit delivery.
Requirements
* Internal auditing experience with demonstrated interaction with third‐party auditors.
* Facilities maintenance background with a minimum of 5 years experience.
* Lead Auditor certification.
* Time‐management capability across concurrent projects.
* Strong communication skills with internal and external stakeholders.
* Leadership and coordination of audit programs.
* Stakeholder engagement to ensure timely audit outcomes with clear actions.
* Australian Citizen and able to obtain and maintain a Defence Security Clearance.
Benefits
* Versatile working – hybrid model with genuine flexibility requests considered.
* Career development – growth opportunities, internal mobility, skill enhancement through cross‐training, mentoring and leadership development programmes.
* Access to discounts for hundreds of businesses, novated leasing and a share matching programme.
* Paid leave – parental, cultural, community service, defence, study, corporate volunteering and purchased leave.
* Culture – workplace environment that values diversity and inclusion, and meaningful recognition.
We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups.
#J-18808-Ljbffr