Fertility North and Gynae North – Where Care Meets Purpose
We're looking for an experienced Patient Services Officer to become a key part of our dedicated Patient Services Team.
At Fertility North, we're more than a clinic – we're a team committed to helping people create families and supporting them through life‐changing moments. As we continue to grow, we're seeking someone who shares our passion for delivering exceptional care and creating a positive experience for every patient.
Role Overview
In this role, you'll be the central point of coordination for our reception team, ensuring smooth, efficient processes across both Fertility and Gynae North. Your professionalism, organisation, and proactive approach will help us maintain the high standards our patients and team rely on.
This role offers room for professional development, and for the right person, the chance to step into greater responsibility in the future.
Qualifications
* 3+ years' experience in administration or medical admin work (fertility highly regarded)
* Confidence in bookings, billing, quoting, and handling sensitive patient information
* Ability to stay calm and accurate under pressure while managing multiple priorities
* A strong work ethic, integrity, and enthusiasm to contribute to a supportive team environment
* Passion for professional growth
Benefits
* Competitive salary, negotiable based on experience
* Genuine opportunities for ongoing development
* A respectful, supportive and friendly team culture
* A secure career with a high-quality organisation
* The chance to make a real difference in patients' lives every day
Application
Send your CV and a brief cover letter addressing the selection criteria by 5pm, Tuesday 30 June 2026.
If you're ready to take your medical administration career further and be part of something truly meaningful, we'd love to hear from you.
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