Join our team and take on a key role as an experienced Administrator with a great opportunity to impact an established centre and contribute to patient care.
We are seeking a dedicated and patient‐focused Medical Receptionist for a permanent full‐time position at our state‐of‐the‐art Cancer Care Centre in Frenchs Forest. The role supports a dynamic team and ensures smooth operations and exceptional patient care.
What's Involved
* Patient liaison: Welcoming patients, answering calls, managing correspondence, and scheduling appointments.
* Patient administration: Billing, accurate data entry in our e‐management system (Mosaiq), and managing records.
* Review, create and adapt processes to optimise the effective running of the practice and deliver a great patient experience.
* Liaising with hospitals, specialists, and allied health professionals.
* Supporting doctors, coordinating with nurses, and assisting allied health staff in delivering patient care.
Who You Are
* Strong interpersonal skills, including the ability to liaise with health professionals and patients alike in line with our CCA values – Compassion, Accountability, Respect & Excellence.
* Demonstrated ability to multitask and manage priorities effectively and to time.
* Passionate about delivering outstanding customer service.
* Experience in a hospital or day hospital setting is desirable.
* Comfortable working in a collaborative team environment.
What You Bring
* Experience in a medical practice or oncology setting is highly regarded.
* Familiarity with Medicare, DVA, and Private Health Insurance.
* Well‐developed organisational and time management skills.
* Excellent verbal and written communication skills.
* Ability to use multiple software systems and proficiency in Word and Excel.
* Strong working knowledge of medical terminology.
* Demonstrated ability to build and maintain strong relationships with key stakeholders.
What We Offer
* Competitive salary and benefits package.
* 5 weeks of annual leave pro‐rata.
* A collaborative and supportive work environment.
* Professional development opportunities, including all‐company Learn it All sessions.
* Annual 2‐day Staff Conference and Staff Awards.
* The chance to be part of a leading‐edge cancer care centre.
All applicants must comply with the relevant State Health Policy Directive, with immunisation and screening requirements based on role risk. CCA follows this to protect patients, staff, and visitors, especially immunocompromised individuals, from vaccine‐preventable diseases.
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