Location & Role
* Inner Suburbs Melbourne Location
* Hybrid role
* Salary dependant on experience
About the Company
Join a fast-growing Managed IT Services and Cybersecurity provider supporting clients across multiple industries. We're a team that values initiative, learning, and delivering real impact through great tech support.
About the Role
We're looking for an enthusiastic, people-focused IT Support Technician to deliver Level 1 Service Desk support, this is a great opportunity to build technical and customer service skills in a supportive, high-growth environment.
Key Responsibilities
* Resolve Level 1 support tickets across a range of technologies
* Deliver remote (and occasional onsite) support to clients
* Work with cloud and on-premise environments: Microsoft 365, Networking, AD, and security platforms
* Document solutions, contribute to process improvement, and develop troubleshooting skills
About You
* Previous Managed Services experience
* Excellent communication and customer service skills
* A genuine passion for technology and a willingness to learn
What's on Offer
* Entry into a supportive team with mentoring and training
* Diverse client exposure—no two days the same
* Career growth in systems admin, cloud, security, and moreFriendly culture with a focus on learning and development
Apply
Ready to grow your IT career? Apply now and make your next move count.
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