About The Role
Excellent opportunity for a customer service superstar to join our small supportive team as a Medical Receptionist in our fast-paced clinic, located at St Albans - Future Medical Imaging Group (FMIG) in a full-time capacity. The role also requires flexibility to travel and support nearby west clinics when required.
Responsibilities
* Managing all phone enquiries in a timely, professional and confidential manner
* Front of house reception / greeting patients upon arrival
* Schedule appointments for patients and referrers
* Issue patient invoices/receipts and process Medicare rebates as required
* Enter and update patient registration details
* Ensure the reception and waiting area is clean and presentable at all times
Will Have / Qualifications
* Strong customer service and patient focus skills
* Preference Vietnamese speaking
* Eagerness to learn
* Excellent time management and organisational skills
* High level of attention to detail and confidentiality
* Ability to work autonomously, as well as part of a team
* Experience in a Radiology background, as well as exposure to Medicare services will be highly regarded
* Driver's license and a car
We Offer
* Inclusive Team Culture – We support and uplift each other
* Full Training Provided – No medical admin experience needed!
* Career development opportunities within our growing network
* Staff Recognition & Awards – We celebrate your success
* Corporate Perks & Discounts + Health and wellness benefits
* Fitness Passport Access – 1,000+ gyms nationwide
* Discounted Private Health Insurance
* Novated leasing and salary sacrifice
* Paid Parental Leave – Because family comes first
About Us
We are united by a shared vision: to be the diagnostic imaging specialists of choice, serving our communities with compassion, integrity, and precision. Our commitment to this vision means we are the first-choice provider for community-based diagnostic imaging. We are a part of the Integral Diagnostics (IDX) community, which is a network of community-based medical imaging clinics across Australia and New Zealand including the brands: Capital Radiology, Future Medical Imaging Group, Lake Imaging, Fowler Simmons Radiology, Imaging Olympic Park, Radiology Tasmania, Direct Radiology, APEX Radiology and more. We\'re a team of over 3,000 employees across 200 clinics, filled with experienced staff who put people first. Our focus is to provide affordable and accessible imaging services, supported by the latest technology, delivered by skilled and compassionate staff.
To Apply
If you are passionate about patient care and making a positive impact to the community click on APPLY NOW!
We believe diversity in all its forms enriches the workplace; regardless of, but not limited to gender, age, disability, nationality, culture, religious beliefs and sexual orientation. We know great minds don't think alike, so as an Equal Opportunity Employer, we are committed to building a diverse workforce. We welcome and consider applications from all qualified candidates, regardless of their background.
We are part of the Circle Back Initiative, and we are committed to keeping you informed of your progress either via phone or email after the application close date. To learn more about us, follow us on LinkedIn or visit
IDX employs a wide diverse range of professionals across career pathways: Clinical Specialists – Radiologists, Radiographers, Sonographers, Echocardiographers, Nuclear Medicine Technologists Nursing – Registered Nurse, Enrolled Nurse, Clinical Assistants Administration – Managers, Supervisors, Receptionists, Booking Centre Agents Shared Services – People & Culture, Marketing, Risk Management, ICT, Finance We know that the success of our business is dependent on our experienced, dedicated, and forward-thinking invaluable team.
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