About the Role
As a Service Manager, you will lead a team of professionals in providing employment services to individuals with disabilities, injuries, or health conditions.
Key Responsibilities:
* Foster a team environment that prioritizes client focus and service excellence.
* Establish clear direction for effective team operations across various locations.
* Develop a culture of performance by providing leadership, supervision, coaching, and opportunities for growth.
* Manage risk, governance, and contractual performance under the direction of senior management.
Requirements:
* Proven experience in management and team leadership.
* Experience in customer-facing roles or similar environments.
* Demonstrated ability to motivate employees and work with clients to overcome challenges.
* Strong communication skills and ability to liaise with multiple stakeholders.
* Desirable: Experience with managing Key Performance Indicators (KPIs).
What We Offer:
* Ongoing career development and national opportunities.
* Job stability and guaranteed full-time hours.
* Achievable quarterly incentive scheme.
* Access to various benefits, including discounts on health insurance and paid parental leave.
We Welcome Diversity:
We value diverse backgrounds, skills, and perspectives. We are an Equal Opportunity Employer and welcome applicants from all walks of life.