AusNew Support Services is a fast-growing disability organisation dedicated to providing high-quality support to adults living with complex disabilities and high-intensity care needs.
About the Role
We are seeking experienced, reliable, and calm support workers to assist a participant complex needs living in a SIL home in Coffs Harbour.
This role involves high-intensity support, including personal care, mealtime assistance, behaviour support, and manual handling (hoist transfers).
What’s in it for you?
- Flexible roster to support a healthy work–life balance
- Regular casual shifts and stable ongoing work
- Supportive management and friendly team culture
- Training provided in hoist use, mealtime safety, behaviour support, and continence care
- Opportunities to build experience in complex care
- Travel reimbursement (KM) when required
Key Responsibilities
- All daily living tasks
- Personal care & hoist transfer
- Assistance with Meals
- Continence support, including IDC catheter care (training provided)
- Behaviour support strategies following BSP
- Repositioning, pressure area care & skin integrity
- Monitoring safety due to impulsive movements/falls risk
- Calm, trauma-informed communication
- Creating a low-stimulus, supportive environment
- Maintaining accurate progress notes and documentation
Client Needs
- Female staff preferred for personal care (client comfort preference)
- Must be comfortable working with high-intensity care
- Must follow step-by-step communication and behaviour strategies
- Must confidently use hoist + sling equipment
- Must maintain dignity, respect, and professionalism at all times
Requirements:
- Certificate III in Individual Support, Disability, Aged Care, or similar
- NDIS Worker Screening Check
- Working With Children Check
- National Police Check
- First Aid & CPR
- Current Driver’s Licence & reliable car
- Experience with high-intensity supports (preferred)
- Confidence using hoists (training provided if required)
- Ability to stay calm, patient and follow step-by-step instructions
- Valuable communication skills and professional attitude
- Reliability and consistency are essential
Ready to make a difference?
If you’re passionate about supporting people to live safely, comfortably, and with dignity — we’d love to hear from you.
Join AusNew Support Services and be part of a team that truly cares.
Job Type: Casual
Pay: $43.00 – $77.00 per hour
Work Location: In person