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Medical receptionist (west perth)

Perth
Cancer Care Associates
Receptionist
Posted: 27 November
Offer description

We're expanding and seeking multiple experienced administrators to join our growing organisation.

At our Western Haematology and Oncology Clinics in West Perth, we are currently recruiting for multiple opportunities across Monday to Friday, and welcome applications for both full-time and part-time positions. Whether you're seeking a stable full-time role or additional days to complement your current commitments, we’d love to hear from you!

You’ll support our passionate and dynamic team in delivering high-quality cancer care to the local community. In this patient-focused role, you will play a vital part in ensuring smooth clinic operations and exceptional patient experiences.

What’s Involved:

We are seeking enthusiastic and motivated administrators, ideally with experience in haematology or oncology administration. In this collaborative environment, responsibilities will include:

- Patient liaison: Welcoming patients, answering calls, managing correspondence, and scheduling appointments.
- Patient administration: Billing, accurate data entry in our e-management system (Episoft and Genie), and managing records.
- Liaising with hospitals, specialists, and allied health professionals.
- Supporting doctors, coordinating with nurses, and assisting allied health staff in delivering patient care.

Who You Are:

- Demonstrated ability to work with empathy and compassion.
- Demonstrated ability to multitask.
- Passionate about delivering outstanding customer service.
- Experience in a hospital or day hospital setting is desirable.
- Comfortable working in a collaborative team environment.
- Essential: Specialist practice experience and proficiency in Genie software.

What You Bring:

- Experience in a medical practice or haematology / oncology setting is highly regarded.
- Familiarity with Medicare, DVA, and Private Health Insurance.
- Excellent organisational and time management skills.
- Strong verbal and written communication skills.
- Ability to use multiple software systems and proficient in Word and Excel.
- Knowledge of medical terminology.
- Ability to build and maintain robust relationships with key stakeholders.

What We Offer:

- Opportunities available Monday to Friday with full-time and part-time flexibility
- Supportive and collaborative team environment
- Competitive employment conditions, including 5 weeks of annual leave (pro-rated for part-time)
- The chance to be part of a leading-edge cancer care centre

How to Apply:

If this sounds like the role for you, please submit your cover letter and resume by selecting the APPLY button below.

About Cancer Care Associates:

Cancer Care Associates (CCA) is a leading oncology provider in Australia, committed to delivering integrated, evidence-based cancer care. Our multidisciplinary teams of Doctors, Nurses, and Technicians work together to provide personalised care and rapid access to treatment.

With expansion across New South Wales, WA and development underway in Queensland, we are dedicated to making cancer care accessible and affordable across both metropolitan and regional communities.

All applicants must comply with the relevant State Health Policy Directive, with immunisation and screening requirements based on role risk. CCA follows this to protect patients, staff, and visitors, especially immunocompromised individuals, from vaccine-preventable diseases.

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