Employment Type: Temporary Full Time
Hours Per Week: 38
Classification: Administration Officer Level 3
Remuneration: $71,072.43 – $73,287.41 per annum + super
Requisition ID: REQ659516
Application close date: 10th May 2026
Location: Mater Mental Health Centre Waratah (Awabakal and Worimi Country)
About The Role And YAMHS
You will support day‐to‐day operations of YAMHS across emergency, inpatient and community settings, providing high‐quality administrative support to clinicians and SEWB staff. The service offers adult, child and adolescent mental health programs within a culturally grounded environment.
As Part Of This Role, You Will
* Provide high‐quality customer service as a first point of contact via phone, email and face‐to‐face interactions
* Coordinate correspondence, appointments, diaries and communications, ensuring timely and accurate follow‐up
* Support data entry, reporting, recruitment processes, payroll and roster administration
* Maintain accurate electronic and general records in line with legislative and organisational requirements
* Assist with coordination and logistics across inpatient, community and outreach settings
* Support clinicians and SEWB staff to focus on clinical and community care
* Build and maintain strong working relationships with staff, clients and stakeholders
What You'll Bring To The Role
You are organised, reliable and people‐focused with experience across a range of administrative functions, including coordination of appointments, correspondence, data entry, reporting, recruitment, roster and payroll processes. You are confident using multiple systems and maintain accurate records.
You thrive in a busy environment, managing competing priorities with strong time‐management, attention to detail and initiative.
You demonstrate a genuine commitment to culturally safe practice and respond to the needs of Aboriginal and/or Torres Strait Islander people, families and communities with respect, empathy and understanding.
What We're Looking For
* Relevant administrative qualifications and/or equivalent experience
* Strong organisational skills with the ability to prioritise and meet deadlines
* Proven ability to work collaboratively while maintaining confidentiality
* Experience using a range of computer systems and software
* Well‐developed communication and interpersonal skills
* Knowledge of medical terminology and typing (desirable)
* Demonstrated cultural awareness and respect for Aboriginal and/or Torres Strait Islander communities
Essential Requirements
* Strong cultural awareness and respect for Aboriginal and/or Torres Strait Islander people, culture, kinship and community
* Compassion, empathy and emotional intelligence when working with people in distress
* Reliability, professionalism and accountability in an acute care environment
* Ability to manage competing priorities and deliver high‐quality work within timeframes
* Commitment to confidentiality, professional boundaries and teamwork
What We Can Offer You
* Supportive and collaborative team environment
* Ongoing professional development opportunities across the administrative network
* Career progression opportunities within NSW Health
* Ongoing support from an Administration Manager and experienced colleagues
* Employee Assistance Program (EAP) to support wellbeing
#J-18808-Ljbffr