Sales and Account Manager
Hawthorn VIC (Hybrid)
Account & Relationship management (Sales)
Full time
$80,000 – $100,000 per year
About Our Client
Our client is Australia's number one childcare technology platform, trusted by more than two million parents every year to find, compare, and connect with the right childcare solution for their family. With over two decades in the market and more than 10,000 services listed nationally, they are an established leader in a sector that genuinely matters.
Based in Hawthorn, the team is collaborative, close-knit, and driven by shared purpose. The environment is fast‐paced and agile, with a culture that celebrates team success, backs its people, and offers genuine flexibility through a hybrid working arrangement.
About the Role
This is a full‐time Sales and Account Manager role reporting directly to the Head of Growth and Partnerships. The vacancy has arisen following an internal promotion, and the business is looking to bring on a driven, team‐oriented sales professional to take ownership of an established portfolio and contribute to new business growth.
Each account manager manages a large portfolio of childcare centre clients, ranging from single‐centre operators through to large multi‐centre groups with turnovers exceeding $100 million. Relationship management is at the core of this role, with regular check‐ins, Zoom presentations, and in‐person meetings forming the rhythm of client engagement.
Your key responsibilities will include:
* Managing and nurturing an existing portfolio of childcare centre clients through regular, structured contact
* Conducting outbound prospecting (approximately 30 to 40 per cent of the role), including cold calling and database outreach to drive new business
* Booking and delivering Zoom presentations to prospective clients and winning new accounts
* Managing your client pipeline, reporting, and internal administration through HubSpot CRM
* Participating in weekly team scripting sessions to refine messaging and sales approach
* Attending quarterly interstate industry events and client functions, including formal networking occasions
* Contributing to team targets and supporting colleagues to succeed collectively
About You
Our client hires for attitude first. Previous hires with diverse professional backgrounds have thrived in this team because they brought the right mindset: curious, collaborative, respectful, and motivated by something more than personal metrics. If you are the kind of person who genuinely wants to see the team win, you will fit right in.
To be considered for this role, you will bring:
* 3 to 5 years of experience in sales, business development, or account management
* Excellent communication skills across phone, email, and face‐to‐face interaction
* Proven ability to close deals, handle objections, and manage a sales pipeline
* Strong organisation and time management, with the ability to balance account nurturing alongside outbound activity
* A team‐first mentality - you celebrate the group's wins, support your colleagues, and respect the people you report to
* Curiosity and the ability to ask great questions, understand client needs, and adapt your approach accordingly
* Full Australian work rights and current Melbourne residency
Bonus Points If You
* Have a background in digital marketing sales or technology sales
* Have experience working in a fast‐paced, high‐growth, or startup environment
* Are comfortable at formal industry events and client entertainment settings
* Have worked within a team‐based incentive or target structure before
Why Apply?
This is an opportunity to join a genuinely enjoyable workplace with a team that looks out for each other. Our client has a strong culture, a clear mission, and a track record of backing and developing its people. You will come in with an established client base to build from, real variety in your day, and the support of a collaborative sales team.
What is on offer:
* A competitive remuneration package with a 20 per cent STI on top of base salary
* Monthly team‐based sales incentives
* Hybrid working model – office collaboration on Tuesdays and Wednesdays, remote the rest of the week
* Five weeks annual leave
* Bi‐annual volunteer days and a book club
* Quarterly interstate travel for industry events and client functions
* A friendly, hardworking team that celebrates success together
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