EUC Engineer
Company: NEC IT Solutions Australia Pty Ltd
Office Location: Darwin, Northern Territory, AU, 0800
Work Location: (Not specified)
Job ID: 5737
Description
Join Our Team as an Experienced EUC Engineer We're on the lookout for skilled EUC Engineers to deliver exceptional software support to our users. You'll leverage enterprise tools, remote access, and phone support to ensure seamless service within agreed SLAs.
Previous Skills & Experience Required
* Working in a Service Desk or Desktop Support role
* Troubleshooting and maintaining PCs in a Windows environment
* MS Windows family of Operating Systems
o In-depth knowledge of Windows 10/11 Enterprise features
o Experience with in-place upgrades and clean installs
* MS Office suite including Outlook, Word, Excel, PowerPoint
* Desktop/LAN and Printer troubleshooting
* Diagnosing and resolving software issues
o Ability to use tools such as Windows Event Viewer, Reliability Monitor and SetupDiag
o Ability to perform root cause analysis for recurring software issues
* Incident management tool
* User support, user training or LAN administration
* Knowledge of SOE principles and concepts
How To Apply
Before submitting your application, please ensure your resume highlights your relevant experience and achievements. This will help your application stand‑out and ensure it isn't overlooked in the screening process.
What's in it for you?
We're proud to offer a supportive and rewarding workplace culture, with a strong focus on career growth and wellbeing. Alongside industry‑leading benefits, you'll enjoy bonus and wellness days after six months, 14 weeks of paid parental leave, and up to four paid volunteer days each year. We also provide access to exclusive discounts on health insurance, travel, entertainment and more, as well as salary packaging options such as car leasing and superannuation. To further support you and your family, we offer a free and confidential Employee Assistance Program.
At NEC
NEC Australia helps customers gain greater business value from their technology investments by delivering end‑to‑end technology solutions, business and IT transformation consultancy, professional services, communications solutions, application and solutions development and infrastructure and applications managed services and support.
We Want You
If you're passionate about delivering top‑tier user experiences and thrive in a dynamic environment, we'd love to hear from you Apply now.
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