This is a great opportunity for a Customer Service Representative who is looking for more than just a job. You'll be part of a supportive, social, and inclusive team, with the opportunity to grow within a dynamic and expanding ICT business. This role is open to candidates based in Hobart or Brisbane.
At Intuit Technologies, you'll feel part of something meaningful where customer experience, teamwork, and continuous improvement are at the centre of what we do.
About Intuit Technologies
We are a people-focused ICT solutions provider, helping organisations turn technology into a business asset. We deliver tailored services across consultancy, procurement, logistics, project services, managed services, and resourcing.
We value collaboration, accountability, and leadership at every level. People join us because they want to be part of a team that supports each other and takes pride in delivering great outcomes for customers.
What we offer
* Flexible working arrangements (mix of remote and office-based work)
* Central office location with great city and river views
* Supportive, experienced, and collaborative team environment
* Ongoing training, development, and career growth opportunities
* Exposure to a wide range of ICT solutions and customers
* Regular social events and monthly morning teas
* A dynamic and growing industry with real opportunity to develop
The Role
The Customer Service Representative is a key part of our customer experience journey and is often the first point of contact for customers.
You will support customers by preparing quotes and proposals, processing sales orders, and assisting with their ICT requirements in a timely and professional manner.
Key responsibilities
* Manage and support allocated customers
* Prepare accurate quotes, proposals, and sales orders
* Respond to customer queries and support tender requests
* Work with internal teams to scope and cost services
* Resolve customer issues through problem solving
* Maintain product and service knowledge
* Support sales and technical teams with customer solutions
About You
* 4+ years' experience in customer service, administration, or phone-based sales
* Strong attention to detail and organisation skills
* Confident using MS Office and online systems
* Strong communication and problem-solving skills
* Self-motivated and able to prioritise work
* Interest in ICT highly regarded
If this sounds like you or you're up for a new challenge, we'd love to hear from you. Apply now.
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