Overview
ARS Places is a growing organization focused on connecting people with tailored insurance and related services. The company emphasizes personalized solutions, clear communication, and long-term relationships with clients. Team members work collaboratively to provide reliable, compliant, and customer-focused support. ARS Places values integrity, accountability, and ongoing learning to deliver high-quality outcomes. The organization offers a supportive environment where individuals can contribute ideas and develop their skills.
Role Description
This is a part-time hybrid Sales Agent role based in Carlton, VIC, with flexibility to work both on-site and from home. The Sales Agent will engage with prospective and existing clients, explain insurance products and services, and recommend suitable options based on client needs and risk profiles. Daily tasks include handling inbound and outbound calls, responding to email and online inquiries, preparing quotes, and following up on leads to convert them into sales. The role also involves maintaining accurate records in CRM systems, ensuring compliance with regulatory and company policies, and providing clear documentation of coverage details. The Sales Agent will collaborate with colleagues, participate in training, and share feedback from clients to improve processes and offerings.
Qualifications
* Strong Communication and Customer Service skills to build rapport, listen actively, and provide clear, respectful support to a diverse client base.
* Proven Sales experience, including lead follow-up, conversion, and meeting or exceeding targets in a service-oriented environment.
* Foundational knowledge of Insurance products or willingness to quickly learn insurance concepts, regulations, and best practices.
* Ability to participate in and apply Training, including ongoing product, compliance, and systems training.
* Comfort using CRM and digital tools, with strong attention to detail and accurate data entry.
* Organizational and time-management skills to handle multiple inquiries, follow-ups, and administrative tasks efficiently in a part-time schedule.
* Collaborative mindset, reliability in a hybrid work setting, and professionalism in both remote and in-office interactions.
* Previous experience in insurance, financial services, or contact center environments is beneficial but not mandatory.
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