Administration Supervisor - Outpatient Support Services
Southern Adelaide Local Health Network – SALHN – Outpatient Support Services
* Salary $71,589 - $76,033 p.a. (Pro Rata) ASO3 | Multiple contracts available with potential for ongoing
The team offers comprehensive outpatient support services, ensuring patients receive the highest quality of care. Our dedicated team of healthcare professionals provides personalised attention and guidance to assist patients throughout their outpatient journey. We strive to make the outpatient experience as seamless and comfortable as possible, making a meaningful difference in healthcare while advancing your career in a supportive, innovative environment that values professional growth and patient-centred excellence.
About the role:
Reporting to the Administration Manager, the Administration Supervisor will be responsible for the daily management and provision of administrative and support services within Outpatient Support Services. As the Administration Supervisor, some of your responsibilities may include:
Duties for the role will include:
* Providing professional, quality and responsive customer service
* Effectively managing the patient booking process including, managing the patient administration system
* Liaising with clinicians to ensure appropriate patient bookings are made
* Notifying patients of clinic appointments and issuing relevant literature to patients prior to consultation
About you:
* Ability to effectively interact with people from diverse backgrounds such as professional and non-professional staff, external agencies and members of the community.
* Proven experience in working within a customer focused administrative area, preferably within a health setting.
* Demonstrated management and leadership skills including the ability to coordinate/supervise administrative staff and the ability to use/apply initiative and judgement.
* Understanding of contemporary management practices.
* Competent and confident in the use of the Sunrise EMR program.
Please see the attached Role Description for additional information.
* We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
* The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
* Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
* Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job ref: 941460
Are you a Strong applicant for this role?
Southern Adelaide Local Health Network (SALHN) is a major employer in the southern Adelaide suburbs with over 8000 staff providing high quality patient care, education, research and health promoting services to the community.
There are new and modern facilities ensuring patients and staff have access to the highest quality services in the local community.
#J-18808-Ljbffr