Assistant Outlet Manager Job Description
Lead a high-performing team of food and beverage professionals to deliver exceptional guest experiences in multiple outlets. Collaborate with colleagues to drive sales growth, control labor costs, and maintain operational excellence.
Key Responsibilities:
* Oversee daily operations of assigned F&B outlets, ensuring seamless execution of service standards.
* Develop and motivate a diverse team to achieve business objectives, providing coaching and feedback to improve performance.
* Monitor financial performance, identifying opportunities for cost savings and process improvements.
* Manage staff rosters, payroll compliance, and legislative requirements to minimize risk.
* Contribute to menu development and implement upselling strategies to increase revenue.
* Ensure safety, hygiene, and quality standards are maintained across all outlets.
Requirements:
* Proven leadership experience in high-volume venues, preferably with expertise in labor and cost control.
* Ability to motivate and coach diverse teams, fostering a positive and inclusive work environment.
* Strong skills in operational standards, rostering, and payroll management.
* Confidence in fast-paced, guest-facing environments, with a focus on delivering exceptional customer service.
Benefits:
* Unlimited access to theme parks for employees and friends and family.
* Complimentary passes for private events and functions.
* Discounts on dining, retail, and animal encounters.
* Access to exclusive team events and recognition awards.
* Reward incentives with amazing prizes.
Working at Sea World Resort
Join our team of passionate professionals who strive to create unforgettable experiences for our guests. As an Assistant Outlet Manager, you will be part of a dynamic team that values innovation, teamwork, and commitment to excellence.