Job Overview
The Senior Collections Lead: Complex Accounts is responsible for overseeing the management of complex accounts and mentoring junior staff to drive operational excellence.
Main Responsibilities:
* Manage a portfolio of high-value, high-risk accounts to minimize financial losses
* Develop and implement effective strategies to improve cash flow and resolve disputes
* Collaborate with cross-functional teams to identify opportunities for process improvements
Key Requirements:
* Minimum 3 years of experience in account management or a related field
* Excellent communication, negotiation, and problem-solving skills
* A strong attention to detail and ability to work under pressure
What We Offer:
* A dynamic and supportive work environment
* Ongoing training and development opportunities
* A competitive salary and benefits package