Executive Assistant – Telstra Enterprise
Employment Type: Permanent. Closing Date: 9 June 2026 11:59pm.
Job Summary
At Telstra, our purpose is to build a connected future so everyone can thrive. We're looking for an exceptional Executive Assistant to support one of Telstra Enterprise's most senior leaders during a period of growth, transformation and strategic change. This role goes beyond traditional diary and administrative support; you'll act as a true business partner, driving executive effectiveness, prioritisation, and strategic outcomes for a large, complex organisation of approximately 2,500 team members.
Opportunity
As Executive Assistant, you will enable executive success through proactive planning, prioritisation, stakeholder management and operational support. You will work alongside a highly respected executive leader balancing major transformation programmes while leading extensive operations, requiring an EA who can think ahead, make informed decisions, and operate with confidence and autonomy.
Responsibilities
* Executive & Calendar Management
o Manage a highly complex, high‐volume executive calendar with competing priorities and constant change.
o Make independent decisions on meeting prioritisation, scheduling conflicts, and competing business demands.
o Proactively identify and resolve calendar clashes weeks in advance.
o Liaise extensively with internal and external stakeholders, including senior leaders and other Executive Assistants.
o Protect executive time by ensuring focus remains on the highest‐value priorities.
* Strategic Planning & Coordination
o Support long‐term planning across annual, quarterly and sprint‐based business cycles.
o Maintain visibility of key business priorities, strategic initiatives and operational commitments.
o Prepare briefing materials, reports, presentations and documentation to support executive decision‐making.
o Coordinate leadership meetings, off‐sites, town‐halls and strategic events.
* Inbox & Communication Management
o Proactively manage executive communications and email triage.
o Respond on behalf of the executive where appropriate.
o Identify urgent matters, track actions and ensure follow‐through.
o Manage competing priorities and reduce executive workload through strong ownership and judgement.
* Stakeholder Engagement
o Build trusted relationships across Telstra's leadership community and Executive Assistant network.
o Manage interactions with senior internal and external stakeholders professionally and confidently.
o Exercise influence, judgement and discretion when coordinating across multiple teams and priorities.
* Operational Excellence
o Manage travel arrangements, expenses, procurement and administrative activities.
o Support governance activities, meeting coordination and action tracking.
o Ensure confidentiality and professionalism at all times.
Qualifications
* Strategic Thinking & Business Acumen
o Strong understanding of how large organisations operate.
o Ability to understand business priorities and make informed decisions without constant direction.
o Experience supporting senior executives through periods of transformation, growth or organisational change.
o Ability to anticipate needs and think several steps ahead.
* Advanced Executive Support Experience
o Significant experience supporting senior executives within large and complex organisations.
o Demonstrated experience managing highly complex calendars with competing priorities.
o Proven ability to prioritise, negotiate and influence outcomes in high‐pressure environments.
o Experience operating autonomously and exercising sound judgement.
* Exceptional Communication Skills
o Outstanding written and verbal communication skills.
o Confidence engaging with senior leaders and stakeholders.
* High Ownership & Resilience
o Proactive and solutions‐focused mindset.
o Comfortable operating in a fast‐paced, high‐energy environment.
o Remain calm under pressure and manage competing priorities.
* Technical Capability
o Advanced proficiency across Microsoft Office Suite, Teams and collaboration technologies.
o Strong ability to adapt quickly to new tools, systems and ways of working.
Success Looks Like
* Act as a genuine extension of the executive.
* Make confident decisions without waiting for direction.
* Understand business priorities deeply enough to proactively manage competing demands.
* Anticipate challenges before they arise.
* Build strong relationships across the executive and EA community.
* Bring energy, resilience and adaptability to a highly dynamic environment.
* Enable the executive to focus on strategic outcomes by effectively managing operational complexity.
Location
This role is based in Melbourne. While occasional travel may be required for leadership off‐sites or business events, regular travel is not expected.
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