Job Overview
We are seeking a dedicated administration professional to support our healthcare services.
This role involves providing exceptional customer service, managing appointments, processing payments, and handling various administrative tasks.
Key Responsibilities
* Customer Service: Deliver high-quality customer service to patients and visitors, responding to their queries and concerns in a timely and professional manner.
* Appointment Management: Manage appointment bookings and scheduling for Allied Health and Ambulatory Care departments, ensuring seamless coordination and efficient use of resources.
* Financial Transactions: Process payments, banking, and reconciliation, maintaining accurate records and adhering to financial protocols.
* Administrative Support: Handle mail, stock ordering, and office supplies, contributing to a well-organized and productive work environment.
* Data Entry and Reporting: Complete data entry and general administrative tasks, providing valuable insights and supporting business decision-making.
Requirements
* Candidate Profile: Previous experience in customer service, preferably in healthcare, with excellent verbal and written communication skills.
* Technical Skills: Strong IT skills, including Microsoft Office, Excel, and Outlook, with the ability to learn new software and systems.
* Personal Qualities: Positive, proactive attitude, with the ability to work in a fast-paced environment and adapt to changing priorities.