Medical Receptionist - Bookings Team – The Wesley Hospital, Brisbane | Full Time
We're seeking a confident and detail‐focused Medical Receptionist to join our bookings team at The Wesley Hospital. This role plays a key part in coordinating patient bookings and supporting clinical teams within a busy hospital environment.
You'll be responsible for managing patient bookings, coordinating schedules, and acting as a key point of contact between patients and clinical teams.
About the role:
* Manage a high volume of patient bookings over the phone
* Be the primary contact for incoming booking enquiries
* Provide clear information to patients regarding appointments and preparation
* Liaise closely with Radiologists, Nursing staff, and clinical teams
* Ensure booking details and patient information are accurate
* Support administrative workflows within a structured bookings environment
Working pattern:
* Monday to Friday between 6:30am-9pm
* 10‐hour shifts, with one rostered day off per week
* Optional weekend work available once fully trained
About you:
* Previous experience in a phone‐based bookings, contact centre, or medical administration role
* Confident and professional phone manner
* Strong attention to detail and ability to manage competing priorities
* Comfortable working in a fast‐paced, process‐driven environment
Why join us:
* Work within a respected hospital setting
* Structured onboarding and training
* Predictable weekday roster with flexibility
* A focused role where bookings and coordination are your core responsibility
Apply now to join the Bookings Team at The Wesley Hospital.
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