At Police Bank, we exist to serve those who serve. For over 60 years, we've supported our members with trusted, straightforward banking. We're evolving into a more modern, member-first organisation one that combines strong foundations with forward-thinking ideas, where people are empowered to make an impact and do meaningful work.
The Opportunity
Based in the Projects team and reporting through to the Senior Delivery Lead, the Technical Business Analyst role is a business facing role that works with stakeholders to understand their processes, document needs and requirements into agreed artefacts, then works with project and stakeholder teams to design, implement and test agreed technical and process changes.
What you'll be doing
* Discovering, eliciting, refining and modelling business requirements for agreed projects
* Documenting processes, requirements and changes to agreed standard and format
* Current state and future state process mapping
* Identifying delivery and operational risks
* Impact assessment and input to process and system solution design
* Organising and coordinating business analysis efforts
* Assessing the performance and value of solutions in use.
What are we looking for?
* Previous experience as a Technical Business Analyst/Business Analyst within the Banking or Financial Services space is a must.
* Tertiary qualifications in Information Technology, Computer Science, Business, or a related field (or equivalent practical experience).
* Highly skilled in eliciting, documenting, and managing requirements for technical solutions.
* Exceptional analytical and problem‐solving abilities
* Ability to articulate complex technical concepts clearly to non‐technical audiences and vice‐versa, with strong presentation and negotiation skills.
* A self‐starter with a strong sense of ownership and accountability, capable of managing multiple priorities effectively
We know people do their best work when they feel supported, trusted, and connected to purpose.
At Police Bank, you'll find:
* Meaningful work – what you do directly supports our members and community
* Real impact – your ideas and contributions won't get lost in layers
* Trusted environment – we value outcomes over hierarchy
* Flexibility – we support balance in how you work
* Growth – opportunities to develop, stretch, and progress your career
What can we offer you?
Enjoy flexible and hybrid working options, generous parental leave, and unique leave types that support your wellbeing and life circumstances. Access wellbeing programs, EAP support, and regular health initiatives.
Benefit from competitive superannuation, salary packaging options, novated leasing, and exclusive access to financial services and employee discounts. Plus, earn through our referral program.
Grow your career with study support, paid study leave, professional membership reimbursement, and access to online learning resources.
Be celebrated through awards, milestone recognition, birthday perks, and volunteer leave—while contributing to a supportive and purpose‐driven workplace.
What happens next?
If this role sounds like the right fit, we'd love to hear from you. Apply now!
No recruitment agencies please. We've got this. Thank you!
Police Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status. This role is open to Australian and New Zealand Citizens and permanent residents only.
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