Front Office Coordinator
Location: Rockingham
Employment Type: Part Time (Ongoing & Permanent)
Roster
* Friday: 1.30pm - 8.30pm
* Saturday: 8.30am - 5.30pm
* Sunday: 8.30am - 4.30pm
About Us
At Dentistry Plus, we're not just another dental clinic — we're a fast-growing, family-owned brand with a reputation for professionalism, innovation, and excellence in patient care. Since 2008, we've built a trusted name in the community through our people-first approach and high standards across everything we do.
Responsibilities
* Coordinating daily front office operations with efficiency and accuracy.
* Communicating professionally with clinicians regarding patient updates or changes.
* Greeting patients warmly and managing check‐ins, enquiries, and concerns.
* Ensuring efficient appointment scheduling and patient flow.
* Completing administrative tasks with strong attention to detail.
* Supporting your team with a proactive, solutions-focused mindset.
* Upholding our values of excellence, integrity, and accountability.
Qualifications
* Highly performing and comfortable working under pressure in a clinical environment.
* Previous experience in a customer-facing or front desk role (dental or medical essential).
* Certificate III in Health Administration is desirable but not required.
* Outstanding communication and interpersonal skills.
* Proven ability to take initiative, solve problems, and manage time effectively.
* Proficiency in Microsoft Office and general computer systems.
* A keen eye for accuracy and attention to detail.
* A positive attitude, team-first approach, and high personal standards.
* Reliability, honesty, and accountability in all aspects of the role.
Benefits
* Positive, inclusive, and professional team environment.
* Ongoing training and development — we invest in your growth.
* Employee perks including complimentary or discounted dental care for you and your family.
* Reward vouchers, performance incentives, and support for work‐life balance.
* Working for a family-owned business that values your contribution and supports your success.
Application
If you are an enthusiastic, high-performing professional who takes pride in delivering exceptional service, we want to hear from you. Please submit your resume and a short cover letter outlining your experience and what makes you a strong fit for this role. Interviews will commence upon receipt of suitable applications.
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