We are seeking a dedicated Customer Support Specialist to assist clients through the insurance claims process.
Key Responsibilities:
* Provide expert support and guidance to customers navigating complex insurance claims
* Maintain accurate records and documentation to ensure seamless communication with stakeholders
* Develop and maintain strong relationships with clients, fostering trust and loyalty through exceptional customer service
Requirements:
* Possess excellent communication and interpersonal skills, with the ability to empathize with customers in challenging situations
* Demonstrate resilience and flexibility in a fast-paced environment, adapting to changing priorities and deadlines
* Display a motivated and proactive approach to helping clients achieve positive outcomes
Benefits:
* Ongoing training and development opportunities to enhance professional growth and expertise
* A dynamic and supportive team environment that encourages collaboration and innovation
* A flexible hybrid working arrangement that balances work-life balance and productivity