Overview
The Red Hat Sales team is looking for an experienced Senior Solutions Architect to join us in Sydney, Australia. In this role, you will be responsible for shaping the experience our telco customers have with Red Hat while creating possibilities, solving problems, and establishing working relationships. You will discover and analyze the business and technical needs of our customers and collaborate between Sales and Technical Delivery teams to help our customers invest wisely in the best technical solutions that will give their business maximum flexibility and value. You will need a balance of technical expertise, knowledge of telco architectures, passion for open source, thorough understanding of business processes, and the ability to identify and solve issues at the enterprise level. You will also need solid communication and people skills.
Responsibilities
- Develop strategic relationships with customers to become a trusted adviser on Red Hat's offerings and solutions
- Provide presales technical support as a part of Red Hat's Sales team
- Own and be accountable for the technical sale and technical strategy within an account
- Support customer evaluations of our offerings, demos, and technical proof of concepts
- Respond to customer and partner inquiries, including requests for proposal (RFPs) and requests for information (RFIs)
Qualifications
- 7+ years of experience working in the telco and IT industries
- 4+ years of experience working as a presales engineer, consultant, IT architect, or in an equivalent role supporting partners and enterprises
- 3+ years of experience with solutions design or implementation of UNIX to Linux, high-performance computing (HPC), complex application systems, cloud, and multi-datacenter environments; experience modernizing application environments and multi-product integration
- Understanding of network virtualization, VNF, CNF and how containers and virtualization relate to software defined networking
- Ability to explain technical concepts to non-technical audiences
- Familiarity with enterprise solutions and architectures like cloud, big data, virtualization, storage, middleware, clustering, or high availability
- Ability to work well in a team environment and collaborate to provide the best solutions for customers
- Experience working in technical sales and strategizing with C-level users regarding technology roadmaps
- Expertise in one or more Red Hat offerings
- Ability to handle multiple priorities and manage multiple large transactions with large telco organizations
- Willingness to travel, possibly up to 30%
- Red Hat Certified Solutions Architect (RHCA), Red Hat Certified Engineer (RHCE), or other certifications are a plus
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver Linux, cloud, container, and Kubernetes technologies. We operate across 40+ countries with flexible work environments, from in-office to fully remote, depending on role requirements. Red Hatters are encouraged to bring their best ideas, regardless of title or tenure, and we uphold an open and inclusive culture.
Equal Opportunity
Red Hat is an equal opportunity workplace and an affirmative action employer. We review applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, disability, or any other basis prohibited by law. We do not seek unsolicited resumes from recruitment agencies.
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