About the Role
We're building the future of AI‐augmented engineering and are looking for a Senior Software Engineer who multiplies impact using AI. This newly created role is driven by rapid growth and global expansion. You'll play a critical role in scaling large‐scale customer‐facing travel platforms integrated with partners such as Google Flights, Skyscanner, and Kayak. This is not a traditional engineering role; you'll be expected to think like an engineer, operator, and product‐minded problem solver, using AI as a core part of how you work.
Day to Day
* Own software solutions end‐to‐end, from detection and diagnosis through to resolution
* Build, maintain, and evolve backend and frontend systems with a focus on reliability and scale
* Design and maintain effective monitoring, logging, and alerting across platforms
* Ensure issues are identified proactively, before they impact customers
* Rapidly respond to production incidents and defects across multiple systems
* Balance speed, quality, and stability in a high‐throughput environment
* Use logs, telemetry, and metrics to perform root‐cause analysis and remediation
* Continuously improve performance, resilience, and maintainability of systems
* Build backend solutions using .NET (C#) and modern frontend solutions using JavaScript / TypeScript
* Design clean, scalable APIs and data models backed by SQL
* Work across the full SDLC, contributing to architecture, implementation, testing, and release
* Leverage AI tools daily to accelerate development, debugging, testing, and operations
* Design and experiment with AI‐assisted workflows and automation across engineering processes
* Identify high‐leverage work and prioritise based on business impact
* Collaborate closely with product, architecture, and engineering stakeholders
* Guide and support an offshore IT support team
* Mentor other engineers and uplift engineering standards across the team
* Take ownership of technical direction within your domain as the team grows
Qualifications
* An AI‐first mindset, you actively use AI tools to move faster and smarter
* Experience using tools like Copilot, Claude, Codex, Rovo, or similar in daily workflows
* Strong full‐stack engineering fundamentals with .NET (C#) and modern JavaScript (ES6+)
* Experience with frameworks such as React, Vue, or Angular
* Strong understanding of system architecture, scalability, and API design
* Solid SQL and data modelling experience
* Hands‐on experience with cloud platforms (Azure preferred)
* Experience implementing observability, monitoring, and alerting solutions
* Strong debugging skills and a track record of owning production outcomes
* A builder mindset, you take ownership, move quickly, and thrive in ambiguity
* Commercial and product awareness, understanding how your work drives business value
* Strong written and verbal communication skills across technical and non‐technical audiences
* Comfort working with offshore teams and across time zones
* A bias toward shipping, learning, and iterating over over‐engineering
Benefits
FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability.
* Individualised Learning & Development pathway options.
* Access to LinkedIn Learning for ongoing skills development: over 24,500 courses in over 20 languages.
* Exclusive staff discounts: accessible via our employee‐only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more.
* Travel discounts: including family and friends – flights, hotels, tours, cruises, travel insurance and more.
* Career opportunities in a network of brands and businesses across the globe – we promote from within.
* Corporate health discounts: access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym.
* Mental health: support and Employee Assistance Program for staff and family.
* Social: regular awards nights, social team‐building and industry events, with the opportunity to attend global conferences.
* Giving back: corporate social responsibility program supporting nominated charities through workplace giving, volunteering and fundraising; paid parental and volunteer leave.
* Sustainability: protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment.
* Be part of a workplace committed to reconciliation through our Reconciliation Action Plan – we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave.
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