Overview
Join to apply for the
Customer Service Agent
role at
Boral
in Newcastle, New South Wales, Australia.
We're looking for a
Customer Solutions Agent
to support our customers with orders and general enquiries. You'll work
Monday to Friday (9am–5pm)
, with the opportunity for Saturday overtime on rotation. This is a permanent full-time position based in our Concrete Contact Centre at Kooragang.
Responsibilities
Receive and process customer orders quickly and accurately (full training provided)
Learn about our plant production and truck network capabilities
Track deliveries and update customers using our vehicle tracking systems
Build strong, professional relationships with customers and internal teams
What We're Looking For
Reliable team players who enjoy working in-office, 5 days a week
Customer-focused problem solvers with strong communication skills
Ability to manage competing priorities in a busy environment
Computer literacy and eagerness to learn
What's On Offer
Recognition and rewards for your contribution to business success
Genuine career development opportunities into sales or wider customer service roles
A supportive, fun team culture with regular team lunches and incentives
About Us
At
Boral Concrete
, we operate more than 200 sites across Australia. Every day, our people and products help build iconic projects like Western Sydney International Airport, Crown Sydney, and NorthConnex. We are driven by our values – Safety, Teamwork, Ambition, Accountability, and Respect – and we're proud of our strong foundation as one of Australia's leading construction materials businesses.
Boral is an equal opportunity employer, committed to building a diverse and inclusive workplace where everyone can thrive.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Construction
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