Gaming Attendant | South Eastern Hotel
* Join our gaming family and work with an amazing late-night crew
* Casual role with 15–30 hours available for the right person
* RSA essential — gaming training provided for the right attitude
WHERE MAKING OTHERS FEEL GOOD, FEELS GREAT!
Welcome to South Eastern Hotel — one of Mount Gambier's most iconic hospitality destinations, known for great service, a buzzing atmosphere, and being a favourite local spot for food, drinks, entertainment, and gaming.
As part of Matthews Hospitality Group, we've proudly operated hotels across South Australia for over 80 years. We are passionate about creating memorable guest experiences, supporting our local communities, and building teams where people genuinely enjoy coming to work.
We are now looking for friendly, customer-focused, and reliable Gaming Attendants to join our Gaming family!
ABOUT THE ROLE
This role is for our Gaming Room, helping deliver exceptional customer experiences while maintaining a professional, safe, and welcoming environment for all patrons.
This is a casual opportunity across a 7-day rotating roster, with approximately 15–30 hours available for the right person. The role is best suited to applicants available for late-night closing shifts and weekends, with shifts running after 3:00am.
Don't stress if you're newer to hospitality — if you have your RSA, and bring the right attitude and customer service mindset, we can teach the rest.
Your day-to-day may include:
* Delivering exceptional customer service across gaming and bar areas
* Assisting patrons with gaming machine enquiries and venue facilities
* Monitoring gaming areas and ensuring responsible gambling practices are upheld
* Preparing and serving beverages
* Handling cash, EFTPOS transactions, and payouts accurately
* Maintaining cleanliness and presentation standards across gaming and bar areas
* Supporting food and beverage service when required
* Creating a warm, friendly, and professional atmosphere for guests
* Working collaboratively with the wider hotel team during busy service periods
* Maintaining venue ambiance, presentation, and guest comfort standards
ABOUT YOU
You're approachable, positive, and genuinely enjoy working with people from all walks of life. You understand that great hospitality is about creating a welcoming atmosphere and delivering service with a smile.
We're looking for people who:
* Have previous customer service or hospitality experience
* Are friendly, approachable, and confident communicating with guests
* Have strong people skills and enjoy meeting new people
* Are reliable, flexible, and happy working late nights and weekends
* Thrive in busy environments and remain calm under pressure
* Have accurate cash-handling and POS skills
* Bring a team-first attitude and willingness to learn
* Have strong personal presentation and attention to detail
The following are required (or willingness to obtain):
* RSA (Responsible Service of Alcohol) — essential
* RSG 1 & 2 / RP Badge — preferred but not essential
* Availability for late-night closes and weekend shifts
WHY YOU'LL LOVE IT HERE
* Work with an amazing and supportive Gaming crew
* Join a fun, respectful, and professional hospitality team
* Great pay and penalty rates
* Opportunities for training, development, and career progression across Matthews Hospitality venues
* Learn valuable hospitality and gaming skills on the job
* A fast-paced and social environment where no two shifts are the same
* Be part of a venue that genuinely values its people and culture
Working until after 3:00am doesn't feel so bad when you're surrounded by a great team and great customers.
APPLY NOW & NEXT STEPS
ONLINE: Have your current resume ready to upload and complete all application questions.
IN PERSON: Feel free to drop your resume into the hotel and introduce yourself to the team!
Shortlisted applicants will be contacted for a phone interview.
Immediate start available for the right candidates.
We can't wait to hear from you!
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