Capability Assurance & Compliance Manager – Melbourne, VIC
Primary Location: VIC – Melbourne – 655 Collins St.
About the Role
We have a role available for a Capability Assurance & Compliance Manager in our Defence division. This is a permanent full‐time position based in Melbourne, Darwin or Adelaide.
Responsibilities
* Own end‐to‐end delivery of the 3rd‐party audit program and ensure audits are completed on time.
* Keep the schedule aligned with contract requirements and Defence priorities.
* Ensure all service lines, sites, documentation, systems, and personnel are audit‐ready.
* Serve as the main point of contact for external auditors.
* Track non‐conformances, CARs, and corrective actions through to closure.
* Confirm audit outcomes demonstrate compliance with contractual and procedural requirements.
* Deliver regular program updates, including monthly auditor and customer meetings.
* Share annual schedules, notifications, and reporting expectations with stakeholders.
* Arrange SME participation for desktop and onsite audits.
* Provide objective evidence to third‐party auditors.
* Consolidate feedback, manage responses, and oversee systemic issue resolution.
* Ensure adequate resourcing to support successful audit delivery.
Qualifications
* Internal auditing experience with demonstrated interaction with third‐party auditors.
* Facilities maintenance background with a minimum of 5 years' experience.
* Lead Auditor certification.
* Time‐management capability across concurrent projects.
* Strong communication skills with internal and external stakeholders.
* Leadership and coordination of audit programs.
* Stakeholder engagement to ensure timely audit outcomes with clear actions.
* Austalian Citizen and able to obtain and maintain a Defence Security Clearance.
Benefits
* Flexible working – all flexibility requests are genuinely considered.
* This position offers hybrid working.
* Career development – growth opportunities and support internal mobility.
* Access to skill enhancement through cross‐training among service teams and participation in mentoring and leadership development programs.
* Discounts for hundreds of businesses (e.g., Woolworths, AirBNB, The Iconic, JB Hi‐Fi, Dan Murphy's, Bupa Health Care, Specsavers).
* Novated leasing and share‐matching program.
* Paid leave: parental, cultural, community service, defence, study, corporate volunteering and purchased leave available.
* Culture that values diversity, inclusion and meaningful recognition.
We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups.
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