Job Expectations
Field Engineer based in Brisbane, working on the nbn network, focusing on the HFC (Hybrid Fibre-Coaxial) network. The role involves field-based assurance, build activities, integration, augmentation, upgrades, field audits, connect quality checks and ensuring Delivery Partner performance. On-call roster support and after-hours work may be required to respond to urgent escalations.
Role Expectations
* Provide field-based assurance and build activities for the HFC network.
* Support HFC network integration, augmentation, and upgrades.
* Conduct field audits and ensure connect quality and Delivery Partner performance.
* Manage on-site technical support and resolve escalations.
* Execute network element upgrades across active and passive HFC infrastructure.
* Demonstrate deep understanding of HFC architecture, RF fundamentals, and operations.
Qualifications
* Strong technical background in maintaining and restoring HFC infrastructure.
* Hands-on experience with field-based assurance and fault resolution.
* In-depth knowledge of HFC architecture and outside-plant equipment (nodes, amps, passive devices).
* Familiarity with FTTP technologies is advantageous.
* Knowledge of network assurance protocols (Ethernet, DWDM, GPON) is beneficial.
* Methodical approach to troubleshooting and escalation management.
* Quick learner, adaptable to evolving technologies and field conditions.
* Flexibility, resilience under pressure, and ability to manage competing priorities.
* Highly organized team player with a constructive mindset and proactive approach.
Benefits
18 weeks of paid parental leave.
Equal Opportunities
We champion equal opportunities for all employees.
Permanent Role
This is a full-time, permanent position.
Location
Field Base: Brisbane, Metro South.
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