About the role
We are seeking a Business Services Support professional to join Aurizon on a 3‐month temporary basis, providing backfill support while a team member undertakes a development opportunity. As a front‐of‐house role based at the Murray Street administration building and nearby training centre in Rockhampton, you will keep day‐to‐day operations running smoothly and create a professional experience for visitors, employees and the local community.
What you'll be doing
* Act as the first point of contact at reception, welcoming visitors, employees and contractors
* Manage meeting‐room bookings, calendars and room set‐ups
* Coordinate catering requests, including set‐up and clean‐up
* Handle incoming calls and general enquiries in a professional and courteous manner
* Manage shared mailboxes and ensure timely responses
* Process incoming and outgoing mail and coordinate courier services
* Monitor and order office consumables such as stationery and kitchen supplies
* Support facilities coordination including maintenance requests and inspections
* Print and issue ID cards in line with security requirements
* Provide support across both the administration building and training centre
* Assist with ad‐hoc administrative tasks such as printing, binding and mail‐outs
About you
* Experience in reception, customer service, call centre or administrative support roles
* Strong communication skills and a customer‐first mindset
* Excellent organisation and attention to detail
* Proactive, reliable and adaptable approach
* Confidence working in a high‐traffic, people‐focused environment
* Ability to work both independently and as part of a small team
* Basic to intermediate Microsoft Office skills (Word, Excel, Outlook, SharePoint)
* Experience with meeting coordination, inbox management, mail handling or inventory (desirable)
* Ability to safely undertake manual handling tasks
What we offer
* Development and growth opportunities
* Access to mentoring and development programs
* Discounts on selected health insurance funds, personal travel, gyms, vehicles and retail brands
* Parental leave program and super booster
About Aurizon
Aurizon is Australia's largest rail freight operator and a top 100 ASX company. Each year we deliver more than 250 million tonnes of Australian commodities across the country and play a key role in the Australian economy by connecting miners, primary producers and industry with international and domestic markets.
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